Remember username
> Forgot your password?

  New user?

> Register now
> Why register

> Privacy policy
> Return policy
> Contact us
> Merchandise FAQs

Privacy statement

Cotton Candy privacy and information security policy

Introduction

At Cotton Candy, we understand the importance of the protection of the privacy of the personal information of individuals and the importance of security of confidential information of all types. This document sets out our policy regarding the collection, use and disclosure of personal information and security of confidential information of all types, including personal information.

Purposes of collection, use and disclosure of personal information

Cotton Candy collects, uses, stores and discloses personal information of Cotton Candy sales associates, clients and customers only as necessary to operate Cotton Candy, and to provide services to Cotton Candy's sales associates, clients and customers. Operation of Cotton Candy includes, but is not limited to, the following activities: processing orders and deliveries to clients and customers, marketing Cotton Candy, offering benefits and services to Cotton Candy sales associates, and compiling statistics for analytical and marketing purposes.

Accountability

Cotton Candy has designated a Privacy Compliance Officer to handle privacy matters and inquiries regarding personal information.

Disclosure of personal information

Cotton Candy will disclose personal information only if consent is given by the relevant individual or:

1. to businesses that assist Cotton Candy in operating Cotton Candy and in providing services to Cotton Candy sales associates, clients and customers;
2. when permitted or required by law, such as in response to a subpoena or other legal process;
3. to a purchaser of all or part of Cotton Candy' business; or
4. to meet legal obligations such as tax and regulatory reporting.

Protecting confidential information, including personal information

Cotton Candy protects confidential information of all types, including personal information, with organizational, physical, mechanical and electronic safeguards appropriate to the sensitivity of the information.

Access, questions and concerns

An individual may submit a written request to access his or her personal information retained by Cotton Candy.

All correspondence should be sent to the following address:

Privacy Compliance Officer
Cotton Candy
6940 Edwards Blvd.
Mississauga, Ontario
L5T 2W2

Telephone: 905-795-8181
Facsimile: 905-795-8889
Email: jhoulding@cottoncandyinc.com

Misprints and Errors, Product Availability and Prices

Cotton Candy Inc. endeavors to provide current and accurate information on the Website. However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur.

Cotton Candy Inc. reserves the right to: (a) correct any error, inaccuracy or omission at any time with prior notice to you or any other person; (b) change at any time the products made available for sale on the Website, the prices and specifications of such products, any promotional offers and any other Website content without any notice to the buyer.